Press * For a Real, Live Person

September 29, 2010 at 4:59 pm Leave a comment

Several years ago, we made the strategic decision to focus our limited resources on building a reputation without traditional advertising. A superior customer service team, made up of accessible and knowledgeable people, was a big part of the plan. Daily, we hear from customers who are amazed by our service and the real people on our team.

“I would like to commend you on your excellent customer service. I was really pleased that I dealt with a real person who was pleasant and polite. Please keep up the great service. It is rare to find nowadays!” – Roselind Seats

“Glad to see a company that takes its customer service seriously. They are the ones that succeed in the marketplace.” – Sue

“I have come to believe over the years that customer service is a term from the past – what a pleasure to find that at least in Canada, that is not the case!” – Ellis Gesten

“Thank you for your technical support and the way you responded to my concerns. It was beyond belief how you and your firm support your customers. I wish all companies responded to their customers like you did.” – Alan Hughes

Thank you Sandra, Alaina, Quin and Jessica. We are so lucky to have you!

Entry filed under: Corporate.

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