Posts filed under ‘Corporate’

You give, we give…A gift from Contech

The fearless (and insane) leaders of our organization braved the frigid waters off Victoria's Fisherman's Wharf to raise money the local food bank. This year, our Victoria office (15 people) raised a record $5,400 for the cause. Photo credit: Darren Stone, Times Colonist

Over the past three years, one thing has come to represent the best of the season for our team at Contech. It’s not the lunch room table full of cookies or the martini bar at our holiday party, it’s our annual “Harbor Hop” – the culmination of a month’s worth of fundraising for our local food bank.

This event brings us together as a group and connects us to our community in the true spirit of the holidays.

And because we think that giving really is the best gift, we would like to make you a holiday offer that does not involve getting soaked…

Support your community without the hypothermia…
From now until the end of January 2011, make a contribution of $25 or more to a food bank in your community, send us a copy of the receipt, and we will send you a Wasp Trap, Waspinator, Fruit Fly Trap, Window Fly Trap, or Flour & Pantry Moth Trap for FREE and we’ll even pay for the shipping!

To cash in on this offer:
1. E-mail a copy of your receipt, product choice, and shipping address to Use “holiday offer” in the subject line. Or…
2. Fax a copy of your receipt, product choice, and shipping information to 1.250.383.3163, attention: “holiday offer”. Or…
3. Mail a copy of your receipt, product choice, and shipping information to:
Contech Enterprises
Attention: Holiday offer
115-19 Dallas Road
Victoria, BC V8V 5A6

Our best wishes for a happy, healthy holiday season and a new year filled with good fortune!

The Team at Contech

December 17, 2010 at 9:01 pm Leave a comment

Press * For a Real, Live Person

Several years ago, we made the strategic decision to focus our limited resources on building a reputation without traditional advertising. A superior customer service team, made up of accessible and knowledgeable people, was a big part of the plan. Daily, we hear from customers who are amazed by our service and the real people on our team.

“I would like to commend you on your excellent customer service. I was really pleased that I dealt with a real person who was pleasant and polite. Please keep up the great service. It is rare to find nowadays!” – Roselind Seats

“Glad to see a company that takes its customer service seriously. They are the ones that succeed in the marketplace.” – Sue

“I have come to believe over the years that customer service is a term from the past – what a pleasure to find that at least in Canada, that is not the case!” – Ellis Gesten

“Thank you for your technical support and the way you responded to my concerns. It was beyond belief how you and your firm support your customers. I wish all companies responded to their customers like you did.” – Alan Hughes

Thank you Sandra, Alaina, Quin and Jessica. We are so lucky to have you!

September 29, 2010 at 4:59 pm Leave a comment

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